Lights of Bliss Pte. Ltd. - Sales Terms and Conditions

Welcome to the Web-site of Lights of Bliss Pte. Ltd., whose URL (Uniform Resource Locator) links include domain names www.lightsofbliss.com, www.lightsofbliss.com.sg and www.lightsofbliss.sg, and all linked pages under these domain names ("Site" or "Web-site"), are owned and operated by Lights of Bliss Pte. Ltd. (Company Registration No.: 200922425W), ("Lights of Bliss", "we", "us" or "our" as the case may be), a Singapore registered company.

This agreement describes the Sales Terms and Conditions that govern the sale of the Products listed on the Web-site by Lights of Bliss Pte. Ltd. to the Buyer.   PLEASE READ THESE SALES TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB-SITE.   Any topics not discussed here are left to the discretion of Lights of Bliss Pte. Ltd.. By ordering the Products and/or accepting delivery of the Products, the Buyer agrees to be bound by and accepts these Sales Terms and Conditions. If you do not agree to any part of these Sales Terms and Conditions, do not use this Web-site!

Definitions

  1. "Buyer" means the person or legal entity identified in the Order as the purchaser of the Product(s).
  2. "Credit Card" means such form of charge card(s) or credit card(s) as may be stipulated on this Web-site as being acceptable for payment for Products.
  3. "Credit Card Company" means in respect of any Credit Card, the relevant company or companies controlling or administering payments for such Credit Card.
  4. "Conditions" means the Sales Terms and Conditions set out herein and any special or additional conditions agreed in writing by the Seller.
  5. "Contract" means a contract for sale between the Seller and the Buyer of the Product(s).
  6. "Force Majeure Event" means any event or circumstance the occurrence and the effect of which Lights of Bliss Pte. Ltd. could not reasonably prevent or avoid including:
    • Explosion, fire, flood, war, earthquake, storm or other natural disasters;
    • War, declared or undeclared, sabotage, insurrection, terrorist or criminal acts, riot or civil disturbance;
    • Any acts or measures or any intervention of any governmental or regulatory authority;
    • Epidemic, quarantine restrictions, outbreak of disease or bans issued by the World Health Organisation or any governmental authority;
    • Strike, lock-out, work stoppage or other industrial action or trade dispute (whether involving employees of Lights of Bliss Pte. Ltd. or any other person); and
    • Any default act or omission on the part of Lights of Bliss Pte. Ltd.'s suppliers or sub-contractors.
  7. "Order" means an order placed through our Web-site by a Buyer with Lights of Bliss Pte. Ltd. for the Product(s) in accordance with these Sales Terms and Conditions.
  8. "Parties" means Lights of Bliss Pte. Ltd. and the Buyer, and "Party" means any one of them.
  9. "Product" means a product or service listed on our Web-site for which we invite Orders in accordance with these Sales Terms and Conditions.
  10. "Seller" means Lights of Bliss Pte. Ltd..
  11. "Writing" includes by mail or email.

Orders, Price and Payment

  1. The Seller makes every effort to have all products offered on our Web-site in stock and at the price listed. The pricing and availability information presented on our Web-site is the most current information we have, but unfortunately mistakes do occur, and this information does not constitute a guarantee of price or availability.
  2. The Buyer shall indicate the Products he/she/it wishes to order and the quantity required, at the price specified on this Web-site, by placing an Order online and providing all necessary information as required by Lights of Bliss Pte. Ltd..
  3. All Orders made by the Buyer for one or more Product(s) shall be deemed to be an offer made by the Buyer to purchase such Product(s) upon the terms of these Sales Terms and Conditions and for the selected Product(s) and quantities set out in the Order. All Orders shall be subject to acceptance by Lights of Bliss Pte. Ltd..
  4. Lights of Bliss Pte. Ltd. will only accept an Order by:
    • Email within a reasonable time after the Buyer has placed the Order through our Web-site, to accept and confirm the price, quantity and Product(s) ordered by the Buyer; or
    • By delivering the Product(s) ordered to the Buyer, and upon such acceptance, a binding Contract shall be formed upon the terms set out in these Sales Terms and Conditions.   For the avoidance of doubt, no Contract shall come into existence unless and until the Order has been accepted by Lights of Bliss Pte. Ltd. in the manner set out in these Sales Terms and Conditions. Processing of Credit Card payment for an Order shall not in itself constitute acceptance of the Order by Lights of Bliss Pte. Ltd., provided that where an Order is rejected by Lights of Bliss Pte. Ltd., any payment made for such Order shall be reversed or refunded by Lights of Bliss Pte. Ltd.
  5. Lights of Bliss Pte. Ltd. shall be entitled to:
    • Decline to accept or reject the Buyer's Order in whole or in part without assigning any reason; or
    • Delay or defer delivery of any Order in whole or in part due to Product unavailability, low inventory levels, or for any other reason.
  6. Unless otherwise agreed by Lights of Bliss Pte. Ltd. in writing, payment for the Products shall be made by the Buyer in full via the Buyer's valid Credit Card before physical delivery of the Product(s). Cash or personal cheques will not be accepted.
  7. The Buyer shall bear all delivery and handling charges as well as all applicable taxes (including but not limited to Goods and Services Tax) at the prevailing rates as indicated during the Order process.
  8. All credit card payments are subject to the approval of the Credit Card Company and the relevant paying bank. Lights of Bliss Pte. Ltd. shall not be liable in any way if the Credit Card Company or the paying bank refuses to process or accept any Credit Card or Credit Card particulars for any reason.
  9. The Buyer agrees to submit to Lights of Bliss Pte. Ltd. and its payment service provider such Credit Card and other personal and delivery information as may be reasonably requested by Lights of Bliss Pte. Ltd. or its payment service provider to process the Order, payment for the Order, and to arrange for delivery and invoicing. Lights of Bliss Pte. Ltd. shall require its payment service provider to keep such information confidential and not use the same for any purpose other than to carry out its services, provided the Buyer agrees that Lights of Bliss Pte. Ltd. shall not be liable for any loss, damage, or liability in the event of any unauthorised disclosure of such information by its payment service provider.
  10. Lights of Bliss Pte. Ltd. reserves the right to exercise its lawful remedies if a dispute or issue arises over payment through Credit Card, or if it does not receive full payment for an Order.

Title and Risk

  1. Risk in the Products shall pass to the Buyer upon delivery of the Products to the Buyer.
  2. Title in the Products shall not pass to the Buyer until receipt by Lights of Bliss Pte. Ltd. of full and final payment for the Products and delivery of the Products to the Buyer.

Order Delivery and Cancellation

  1. Subject always to Lights of Bliss Pte. Ltd.'s acceptance of the Order, the Product(s) shall be delivered to such place of delivery as may be designated by the Buyer and agreed to by Lights of Bliss Pte. Ltd.. If no one is available at the delivery address to receive the Product(s), our delivery agent will leave an delivery advice card at the address and the Buyer should follow the directions on that card to obtain delivery of the Product(s).
  2. If the Buyer's Order has not been delivered within a reasonable amount of time (i.e. 5 working days), the Buyer should email Lights of Bliss Pte. Ltd. at: contact@lightsofbliss.com
  3. Lights of Bliss Pte. Ltd. reserves the right, without liability or prior notice, to withdraw or cease to make available any or all Products on the Web-site, or to change its prices or specifications of any Product.
  4. An Order may be cancelled by the Buyer provided always that:
    • The Buyer must immediately contact Lights of Bliss Pte. Ltd. in writing and request a cancellation;
    • Lights of Bliss Pte. Ltd. will endeavour to accommodate the Buyer's request if the Product(s) have not been dispatched to our delivery agent; and
    • The Buyer shall pay any cancellation fees which may be imposed by Lights of Bliss Pte. Ltd..
  5. If an Order has already been dispatched to our delivery agent, no cancellation or refund will be permitted except those that are in accordance with the Returns Policy.

Acceptance, Returns and Refunds

  1. Unless the Buyer notifies Lights of Bliss Pte. Ltd. in writing to the contrary within 5 working days of the date of delivery, the Products shall be deemed to have been accepted by the Buyer as being in good condition and in accordance with the Contract.
  2. Lights of Bliss Pte. Ltd. guarantees that every Product will be in good condition at the time of purchase. If it is not, the Buyer must return the Product to Lights of Bliss Pte. Ltd. by registered post in its original condition and original packaging and accompanied by proof of purchase within 5 working days of receipt, detailing the reason for return. Upon safe receipt of returned Products within 5 working days, Lights of Bliss Pte. Ltd. will in its discretion either exchange or refund the Product.   Lights of Bliss Pte. Ltd. will not entertain any returns or requests for refunds which do not comply with the aforementioned conditions. The foregoing shall be known as Lights of Bliss Pte. Ltd.'s "Returns Policy".
  3. Lights of Bliss Pte. Ltd. makes no warranty in respect of any Product, and our Returns Policy is in lieu of all other warranties expressed or implied, including any implied warranties of merchantability, satisfactory quality, compliance with description and fitness for a particular purpose. Lights of Bliss Pte. Ltd.'s sole liability for defective or non-compliant Products is limited to the Returns Policy.
  4. Lights of Bliss Pte. Ltd. reserves the right to refuse any claims under the Returns Policy if:
    • The claim does not meet any of the conditions, or falls within any of the exclusions, under the Returns Policy;
    • The defect is the result of improper use, operation, mismanagement, and/or unauthorised modification by the Buyer; or
    • The Buyer fails to comply with any terms of these Sales Terms and Conditions.

Force Majeure

  1. Lights of Bliss Pte. Ltd. shall not be liable for or be deemed to be in breach of the Contract and/or these Sales Terms and Conditions by reason of any failure in performing any of its obligations under the Contract and/or these Sales Terms and Conditions during any period in which performance is delayed by any Force Majeure Event.
  2. Lights of Bliss Pte. Ltd. shall notify the Buyer of any delay or failure arising through any Force Majeure Event as soon as practicable. The Buyer shall not terminate the Contract by reason of any such delay or failure.
  3. In the event that any Force Majeure Event results in a shortage of Products, Lights of Bliss Pte. Ltd. shall be entitled to allocate its available stock of the Products among its customers in such a manner as we may consider equitable and may make partial deliveries of any Products to the Buyer.

Amendment

  1. Lights of Bliss Pte. Ltd. reserves the right to change these Sales Terms and Conditions without prior written notice at any time, at our sole discretion, by posting a copy of the amended Sales Terms and Conditions on the Web-site.
  2. Any attempt to modify, supplement or amend these Sales Terms and Conditions by the Buyer will be null and void, unless expressly agreed to in writing by Lights of Bliss Pte. Ltd..

Complete Contract

  1. The Contract and these Sales Terms and Conditions represent the entire understanding between Lights of Bliss Pte. Ltd. and the Buyer concerning the sale and supply of the Products, and shall form the exclusive statement of all the matters covered by the Contract and these Sales Terms and Conditions. Any and all previous course of dealings, written or oral understandings, discussions, representations, correspondence and communications between the Parties relating to the matters covered by the Contract and/or these Sales Terms and Conditions are hereby superseded.

Rights of Third Parties

  1. These Sales Terms and Conditions shall be construed in accordance with, and governed by, the laws of the Republic of Singapore.
  2. The Parties hereby submit to the non-exclusive jurisdiction of the Courts of the Republic of Singapore.