Ordering and Delivery Information

Ordering

Lights of Bliss Pte. Ltd. operates an online store, which is open 24 hours a day, 7 days a week. To place an order, you will need to follow these steps:

  1. Select the product(s) you would like to purchase from our online store/product catalogue.
  2. Once you have chosen your desired products, you may proceed to Checkout (available from your Shopping Cart).
  3. During checkout, you are required to:
    • provide your full name as well as delivery and billing address,
    • obtain and confirm a delivery quote,
    • accept our legal policies and, finally
    • proceed to our third-party payment gateway (i.e. PayPal).
  4. All payments, which are processed on a secured server, must be made by credit/debit card.

Once payment has been received, an acknowledgment of your order and payment will be automatically generated and sent to your email account as proof of purchase.

Minimum Order Policy

Lights of Bliss Pte. Ltd.'s minimum order policy is SG$ 30.- per order. Delivery charges do not apply towards the minimum.

 

Delivery

Light of Bliss Pte. Ltd. dispatches all orders via a Singapore-registered delivery agent.

Product Packaging

All your parcels will be securely packed to the best of our ability to ensure that your purchased products are not being tampered with during delivery.

All parcels are handled by a Singapore-registered delivery agent once dispatched. Therefore, Lights of Bliss Pte. Ltd will not be liable for any misplacements. Nonetheless, for your peace of mind, we will always include our office address, which is the return address, at the back of the parcels.

Areas of Delivery

You can choose to have your order delivered to any zones in Singapore as long as you correctly indicate the address of delivery.   BUT, a delivery surcharge is applicable to restricted zones (including Sentosa Island, military camps, protected areas and locations as gazetted Singapore Government as well as predefined areas specified at the discretion of our Singapore-registered delivery agent).

Dispatch Schedule

We dispatch your order within 2 to 3 working days upon receiving full payment.

Estimated Delivery

All parcels will be sent using a Singapore-registered delivery agent. Delivery of a parcel is typically performed within 1 working day from date of dispatch.

Delivery Charges

Postage charges are not waivable for orders below SG$ 120.-; flat rate delivery charges are SG$ 7.-. Customers spending at least SG$ 120.- in a single receipt enjoy free delivery; maximum weight per order is capped at 30kg.
Costs for handling and packaging are solely absorbed by Lights of Bliss Pte. Ltd..

Note: Delivery surcharge is applicable to restricted zones (including Sentosa Island, military camps, protected areas and locations as gazetted Singapore Government as well as predefined areas specified at the discretion of our Singapore-registered delivery agent).